Association of Residential Letting Agents

This is a specific association for rental agents only. It is both the individual and agency that can obtain membership. They have over 1500 member offices. All ARLA members are also automatically given membership to the National Approved Letting Scheme. This gives guidelines on service levels that the agents have to adhere to. For individuals there are three categories of membership:

 - Associate member of ARLA   (AARLA)
 - Member of ARLA                  (MARLA)
 - Fellow of ARLA                     (FARLA)

The difference between each level is that the Associate only has to have a recognised qualification, but may not work in a property agent's office, where as a member would do. To become a fellow they must have more than five years experience and need to have more qualifications such as NVQs to certificate in Residential and Lettings Management.

 - Individual Code of Practice
 - Professional Indemnity Cover
 - Complaints procedure against its members
 - Commissions for letting property can only be obtained from the landlord

Contact Them:
You can contact them as long as you have a general query about lettings which they can answer, or have a query regarding finding a member, or a query about a member. They do have an immense amount of information on their site which you can use, regarding being a tenant or landlord, and on buy-to-let.

Maple House

Tel:   0845 345 5752
Fax:   01494 431530

To find out more about how we can support you during your property project visit our Introduction page in the Essentials section.

Consider signing up for membership:
Join now as a member for just £19.99 so we can give you unbiased and expert support throughout your project. Each member receives a FREE Which? Property Book, email/telephone support and discounts off great products and services! 

For more information about how membership can help support you throughout your property project, please email: or call us 0845 838 1763. We'd love to speak to you!

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